Privacy Policy

Effective Date: August 4, 2025

Xcelvata ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our platform, or engage with our services.

1. What We Collect

We may collect the following information when you interact with our platform:

Contact Information: Name, email, phone number, company name, and job title.
Account Data: Login credentials, portal activity, and usage patterns.
Lead Preferences: Industry, role types, signal triggers, and lead tags.
Technical Info: IP address, browser type, device data, and cookies.

2. How We Use Your Information

We use your information to:

Deliver lead intelligence services through our platform
Customize your dashboard and lead reports
Improve our product, analytics, and customer experience
Communicate with you about your account, updates, or support
Send occasional emails about features, offers, or industry tips (you can opt out anytime)

3. How We Share Your Information

We do not sell your data. We may share it with:

Service providers we use to operate our platform (like hosting, CRM, analytics)
Legal authorities if required by law or to protect our rights
Partners only when you explicitly opt in to co-branded content or referrals

4. How We Protect Your Information

We use industry-standard security practices, including encryption and access controls, to protect your data. However, no system is 100% secure, so we encourage you to use strong passwords and keep them private.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Request a copy of the data we hold about you
Opt out of marketing communications at any time

To exercise any of these rights, email us at info@xcelvata.com

6. Cookies & Analytics

We may use cookies and similar tools to analyze traffic and personalize your experience. You can control cookie settings in your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via the platform or email.

8. Contact Us

If you have questions about this policy or how your data is handled, please contact us at:

📧 info@xcelvata.com